Refund Policy

At Sleepr Pro™, customer satisfaction is important to us. We offer a 30-day refund policy, giving you 30 days from the date your order is delivered to request a return.

Eligibility for a Refund

To be eligible for a refund, your item must:

• Be returned within 30 days of delivery

• Be unused and in its original condition

• Be returned with its original packaging where reasonably possible

• Include proof of purchase or order information

Items that have been used, damaged, altered, or returned after the 30-day period may not qualify for a refund unless otherwise required by applicable law.

How to Request a Return

To request a return, contact us through the contact page on our website.

Please include your order number and a brief description of the reason for your return. We will review your request and provide return instructions when applicable.

Do not send a product back before receiving return instructions.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved or declined.

If approved, the refund will be issued to the original payment method used to place the order.

The time required for the refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

Return Shipping

Customers are generally responsible for return shipping costs.

If an item arrives damaged, defective, or the wrong product was sent, please contact us through our contact page so that the issue can be reviewed.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or otherwise required by applicable law.

Non-Refundable Items

The following may not be eligible for a refund:

• Gift cards

• Final sale or clearance items

• Items returned after the 30-day return period

• Items that have been used or damaged after delivery

Nothing in this policy limits any rights you may have under applicable consumer protection laws.